Concierge service at our luxury hotel in London.

The key to making things special


Every request is welcome

Look out for the sharp blue suit and the crossed Golden Keys, Les Clefs d'Or Concierges, on the lapel. Found in the lobby helping guests with theatre tickets, tailored tours or favourite spots, our team is available 24/7. They’re the ones with the strings to pull, the friends in high places and the inside tips to make your stay that bit more memorable. If there’s anything you want, just ask. They do love a challenge.

The best rates

Enjoy the best of both worlds when you book direct.

Get closer

Take a look around